Administrative Receptionist - East Java (PT OCS Global Services Indonesia)

PT OCS Global Services Indonesia is seeking a detail-oriented Administrative Receptionist to join our dynamic team in East Java. This role is perfect for professionals who thrive in fast-paced environments, ensuring seamless operations and providing exceptional service to our clients. As the welcoming face of our company, you'll be the first point of contact for visitors and clients, setting the tone for their experience with us.

In this role, you'll be responsible for managing the reception area, handling phone calls and emails, and coordinating with various departments to ensure smooth communication. You'll use tools like Microsoft Office Suite and a reception management system to streamline your workflow. This is an excellent opportunity to grow within a reputable company with a focus on professional development and career advancement.

📋 Tanggung Jawab Pekerjaan

• Greet and assist visitors and clients with a warm and professional demeanor
• Manage the reception area, including answering phones, directing calls, and handling mail
• Coordinate with various departments to ensure smooth communication and information flow
• Schedule appointments and meetings using a reception management system
• Maintain accurate records of visitor and client information using Microsoft Excel
• Assist with administrative tasks such as data entry, filing, and office supplies management
• Provide exceptional customer service and support to enhance client satisfaction
• Stay updated on company news and policies to ensure accurate information dissemination

🎓 Kualifikasi & Syarat

• Minimum of 2 years of experience in a receptionist or administrative role
• Proficient in Microsoft Office Suite, particularly Excel and Outlook
• Experience with reception management software is a plus
• Strong communication and interpersonal skills
• Ability to work well under pressure in a fast-paced environment
• Detail-oriented with excellent organizational skills
• Familiarity with Indonesian language and culture is a plus
• Bachelor's degree in Business Administration, Office Administration, or related field is preferred

🛠️ Keahlian

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